IIQ FAQ

Incident IQ - Frequently Asked Questions
  How do I access IIQ? 

OCS District Website:  Incident IQ Link (ticket icon)

Incident IQ Ticket Icon on OCS District Website

Click Microsoft Azure  (If prompted, enter district email and password.)

Incident IQ Screenshot: Log in with Microsoft Azure

 

  Is there a Mobile App for IIQ?

Yes, download the Incident IQ app from the App Store or Google Play to submit a work request straight from your mobile device.

Click 
INSTALL
Enter 
OLDHAM
Click 
MICROSOFT AZURE
Login with
DISTRICT EMAIL
Submit 
TICKET
Incident IQ App Mobile Download Screenshot Incident IQ App Mobile Enter District Address: Oldham Incident IQ App Mobile Login with Microsoft Azure Screenshot Incident IQ Mobile App Login - Enter Username and Password Incident IQ Mobile App Submit a New Ticket Screen

 

 

  How do I create a new ticket?

Login to IIQ and click New Ticket button

Incident IQ New Ticket

Select from options or click Other Requests button

Incident IQ - What is this ticket about?

Proceed through ticket options

 Describe your issue 
 Room where issue is located.  Optional box below to add location information.
 If ticket contain sensitive student information, check "Yes"
 Click to submit ticket

Incident IQ - Describe issue and submit ticket